Effective Date: 06/09/2024

1. Introduction

Curtain Krafts ("we", "our", "us") is committed to protecting your privacy and ensuring the security of any personal information you provide. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, make purchases, or interact with our services.

2. Information We Collect

We may collect and process the following types of personal data:

• Personal Identification Information: Name, email address, phone number, billing and shipping addresses.
• Payment Information: Credit/debit card information, PayPal, or other payment details (securely processed by third-party payment processors).
• Purchase History: Details of products you’ve purchased.
• Technical Data: IP address, browser type, time zone, device identifiers, and browsing history on our website.
• Communication Information: Any correspondence you send us, including emails, reviews, and feedback.

3. How We Use Your Information

We may use your personal data for the following purposes:

• To process and fulfill your orders.
• To communicate with you about your orders or any issues with our services.
• To personalize your shopping experience.
• To send marketing emails (only with your consent).
• To improve our website and customer service based on usage data and feedback.
• To comply with legal obligations and resolve disputes.

4. How We Share Your Information

Curtain Krafts does not sell, trade, or rent your personal data to third parties. However, we may share your data with:

• Service Providers: Payment processors, shipping companies, and other third parties who assist in the fulfillment of your order.
• Legal Obligations: We may disclose your information to comply with legal requirements, such as in response to a court order or subpoena.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Data Rights

You have the following rights regarding your personal data:

• Access: Request access to your personal data.
• Correction: Correct any inaccurate or incomplete information.
• Deletion: Request deletion of your personal data where applicable.
• Opt-out: Opt-out of marketing communications at any time.

To exercise these rights, please contact us at curtainkraft@gmail.com.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These cookies may track things like how long you spend on the site and the pages you visit. You can disable cookies through your browser settings, but this may affect the functionality of our website.

8. Children’s Privacy

Curtain Krafts does not knowingly collect personal data from individuals under the age of 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. When we make changes, we will update the effective date above. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: curtainkraft@gmail.com
• Address: Salkia, Howrah, West Bengal
• Phone: 7003287963